Privacy Policy
Last updated: December 24, 2024
In Short
We process your PDFs and signatures to provide our service. Your files are automatically deleted within 1 hour(s). We don't sell your data. We use Stripe for payments and don't store your card details. This policy covers all pdf.fit domains including signpdf.fit.
1. Introduction & Who We Are
Welcome to pdf.fit. This Privacy Policy explains how TradingPlus Inc. ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our websites and services.
TradingPlus Inc. operates pdf.fit and related PDF tool websites. We are committed to protecting your privacy and handling your data responsibly and transparently.
2. Scope of This Privacy Policy
This Privacy Policy applies to all services operated by TradingPlus Inc., including but not limited to:
- pdf.fit — Main hub and legal entity
- signpdf.fit — Visual signature overlay tool
- fillpdf.fit — Automatic PDF form filling
By using any of our services, you acknowledge that you have read and understood this Privacy Policy. This policy may be updated as we add new tools or features; we encourage you to review it periodically.
3. Information We Collect
3.1 Information You Provide
When you use our services, you may voluntarily provide us with certain information, including:
- Contact information when you reach out to support (email address, name)
- Text data you paste or type for PDF form filling (names, addresses, dates, etc.)
- Signature images you draw, type, or upload
- Payment information for purchases (processed by our payment provider)
3.2 Files and Content You Upload
Our services require you to upload PDF documents. When using signpdf.fit, you also provide signature images. We process these files solely to deliver the requested service (e.g., adding a visual signature overlay to your PDF).
Important: signpdf.fit provides a visual signature overlay feature. This adds an image of your signature to a PDF document. It does not provide legally certified digital signatures, cryptographic signing, or guarantee legal validity in any jurisdiction.
3.3 Technical and Usage Data
When you visit our websites, we may automatically collect certain technical information, including:
- IP address (which may indicate general geographic location)
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on our sites
- Referring URL (the page that linked you to us)
- Date and time of access
4. Purpose of Processing
We process your information for the following purposes:
- Service Delivery: To process your PDF files, apply signatures, fill forms, and provide the output you request
- Payment Processing: To facilitate secure payment transactions for our paid services
- Customer Support: To respond to your inquiries and provide assistance
- Service Improvement: To analyze usage patterns and improve our tools and user experience
- Security: To detect and prevent fraud, abuse, or unauthorized access
- Legal Compliance: To comply with applicable laws and legal obligations
5. File Handling, Retention & Deletion
We take data minimization seriously. Here is how we handle your files:
- Temporary Storage: Files you upload are stored temporarily only for the duration needed to process your request and allow you to preview and download the result.
- Automatic Deletion: All uploaded files, including PDFs, signature images, and processed outputs, are automatically deleted from our servers within 1 hour(s) of upload.
- No Permanent Storage: We do not permanently store your documents, signatures, or the text you provide for form filling.
- No Manual Access: Your files are processed automatically. Our staff do not access, view, or review your uploaded content except when required to troubleshoot technical issues you report.
We recommend downloading your processed PDF promptly after generation, as files will become unavailable after the retention period.
6. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing is necessary to provide the services you have requested (e.g., processing your PDF file).
- Legitimate Interests: We may process data to improve our services, ensure security, and prevent fraud, where such interests are not overridden by your rights.
- Consent: Where required by law, we obtain your consent before processing, such as for certain cookies or marketing communications.
- Legal Obligations: We may process data to comply with applicable laws, regulations, or legal requests.
7. Cookies & Analytics
We use cookies and similar technologies to operate our services effectively. The types of cookies we use include:
- Essential Cookies: Required for basic site functionality, such as maintaining your session during file processing. You cannot opt out of these.
- Analytics Cookies: Help us understand how visitors interact with our sites, which pages are popular, and how we can improve. These cookies collect aggregated, anonymous data.
We do not use cookies for behavioral advertising or sell cookie data to third parties.
Most browsers allow you to control cookies through their settings. Note that disabling essential cookies may impair site functionality.
8. Payment Processing
We use Stripe as our payment processor for all financial transactions. When you make a purchase:
- Your payment card information is collected and processed directly by Stripe
- We do not receive, store, or have access to your full credit card number
- We receive only a transaction confirmation, your email address (for receipt purposes), and the last four digits of your card
- Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your payment data
For more information about how Stripe handles your data, please review their privacy policy at stripe.com/privacy.
9. Sharing of Data with Service Providers
We may share limited data with trusted third-party service providers who assist us in operating our business:
- Hosting Providers: Cloud infrastructure services that host our websites and process your files
- Content Delivery Networks (CDN): Services that deliver our website content quickly and reliably
- Payment Processor: Stripe for processing payments
- Analytics Services: To help us understand usage patterns
These providers are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may also disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of TradingPlus Inc., our users, or the public.
10. International Data Transfers
TradingPlus Inc. is based in the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located.
When we transfer personal data internationally, we implement appropriate safeguards to protect your information, including:
- Using service providers that maintain appropriate data protection standards
- Implementing technical and organizational security measures
- Transferring data in accordance with applicable legal frameworks
11. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/HTTPS
- Automatic deletion of uploaded files
- Limited access to personal data on a need-to-know basis
- Regular security reviews and updates
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
12. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data (note: uploaded files are already automatically deleted)
- Data Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain types of processing
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at support@pdf.fit. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
13. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@pdf.fit, and we will take steps to delete such information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Post a notice on our websites if changes are significant
We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TradingPlus Inc.
Email: support@pdf.fit